As a Supervisor, you will need the energy to influence a team; leading them to success across our busy shop floor. Your role will involve balancing store deadlines and daily operations while prioritizing our customers and the in-store shopping experience.
Are you ?
- A charismatic Supervisor, with experience in driving a sales team towards reaching targets?
- Passionate, driven to succeed and meet required standards and targets, a high energy individual who has a passion for developing others?
- Do you have a positive, can do approach to handle challenging situations, adept at problem solving and always looking for new innovations?
- Considerate and confident, great attention to detail, a trustworthy and hardworking leader - your team love to work with you and demonstrate these behaviors even in your absence?
- Do you inspire others to create that welcoming, inviting and exciting environment on the sales floor?
What will my day look like?
- Observing & coaching the teams, driving everyone to reach beyond daily store targets and priorities
- You will be required to monitor store KPI’s, tracking daily performance so that you can actively encourage team members to drive sales; overseeing the stock flow on the floor to ensure the customer and sales team have the right product at the right time
- Delivering training/coaching sessions (one-on-one and grouped) on our culture of selling, customer service, brand presentation and visual merchandising
- Supporting with onboarding new Sales Associates into the store
- Engaging team briefs updating on global, corporate and local information on business performance
- Giving direction and guidance to the team in the absence of a manager
- Acted as a key holder and assumed responsibility for the store for short periods of time in the absence of a manager
- Assisted management in mentoring and coaching more junior members of the team
- Assisted in any other tasks alongside your store management team
- Similar experience in a key holder position within a fashion/ lifestyle brand preferable
- Familiar with a target driven environment and leading and inspiring a team to drive sales
Job Types: Full-time, Permanent
Salary: £31,200.00 per year
Benefits:
- Employee discount
- On-site parking
- Referral programme
- Store discount
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
Experience:
- Sales, Retail & Customer Support Occupations: 1 year (preferred)
- Supervising: 1 year (preferred)
Work Location: In person
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